// Customer Care

Refund Policy

We offer a 30-day money-back guarantee on all digital license purchases.

30-Day Money-Back Guarantee

You have 30 days from the date of purchase to request a refund.

If you're not satisfied with your purchase for any reason, we'll issue a full refund to your original payment method -- no questions asked.

1. Contact us at support@storagesecuritytechexperts.com or call 360-775-8190 to request your refund.
2. We'll process your refund within 1-3 business days. There's no need to return anything for digital purchases.

Processing Time

1-3 business days after request

Credit to Account

3-5 additional business days (varies by bank)

Refund Amount

Full purchase price of the item

Refund Method

Returned to your original payment method only

We reserve the right to decline refund requests from customers who repeatedly request refunds or appear to be acting in bad faith.

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Phone

Hours

Mon-Fri, 8 AM-5 PM Pacific Time

Company Address

Sequim, WA 98382 (Business mailing address available upon request)

30-day money-back guarantee · Refund to original payment method only